Switch your event security company to Staffli: set up for you, live on day one, 30 days of hypercare
Getting started
Set up for you.Live before your next event.
You don't configure anything. We import your officers and their licenses, set up your clients, venues, posts and rates, and you log in to a company that is already there. Then 30 days of hypercare where every adjustment is included.
Nothing is deployed or changed on a Friday or during your event weekends.
- 1
Before day one
Setup, done by us
Your domain configured, your logo and colors on the officer app, the client portal, the PDFs and the notifications. Your officers, their guard cards and certificates with expiry dates, your clients and venues imported from your files. Posts, license types, pay and bill rates configured for the way you work.
- Your domain, your branding, no Staffli logo anywhere
- Officers, licenses, clients and venues imported
- SMS registration filed so your texts to officers are delivered
- 2
Day one
Live as an installable app
The officer app, the back office and the client portal go live on your domain. Officers add the app to their phone from the browser: home screen icon, full screen, notifications. A fix needed in the first weeks is live within hours.
- Officer app, back office and client portal live
- Three recorded training sessions: your office, your officers, a client contact
- Fixes shipped within hours
- 3
Days 1 to 30
Hypercare
Every adjustment you ask for is included: settings, new fields, new license types, wording, workflow changes. No hourly billing. Daily check-ins during the first week, and a direct line by chat, email and video to the person who set you up.
- Every adjustment included, no hourly billing
- Daily check-ins the first week
- Direct line to one named person, not a ticket number
- 4
After
A person who stays
The person who set you up stays your contact: they know your clients, your venues and the licenses your posts require. New needs are built around your company, on request.
- One named person who knows your company
- Features built around your company, on request
- Nothing deployed or changed on your event weekends
Ready to see what your setup looks like?
Book a 20-minute call. We'll walk through your events, posts, licenses and clients, and what your company looks like on day one.
Contact
Tell us about your security company.
Share the events you cover, how many officers you deploy on a busy weekend and the tools you use today. We'll come back with a demo built around your operation.
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