Meet Nelson

Nelson, your AI staffing coordinator.

Scale up your agency without hiring. He knows every client, ambassador and shift on your calendar, remembers what you teach him, and reads the inboxes you share with him. He spots what needs you and proposes the next move. Ask him in plain English, out loud, or from WhatsApp and Telegram, and he does it in your app. You decide what he does on his own, and what waits for your go.

  • Back office
  • Voice
  • WhatsApp
  • Telegram

One program, one week. Here are four moments Nelson runs for you. He runs the rest of your week too.

01 · Monday · The request

Your inbox, sorted.The whole program, built.

Before

From: Dana Reyes, Kestrel Row Spirits

Event form 1 of 30

Event form 2 of 30

Event form 3 of 30

Every email read and answered by hand. The client's becomes 30 event forms, the same brief pasted into each one, then a blast to your whole roster, every market.

every email by hand · 30 forms · 30 briefs pasted · 1 blast to everyone

01 / 12

Monday, 9:12 AM. Four new emails in your shared inbox. One of them is a whole fall program.

Nelson

online

Message Nelson…

Inbox · waiting for Nelson

Same Monday, also ask:Turn this rep's email into shiftsOpen Tier 2 if we're under 70% by WednesdayAdd a Sunday at Evanston, same hours

02 · Thursday · Before the shift

Remind your whole team.In one message.

Before

Hi Maya, reminder: Sat 4-8 PM, Lincoln Park. Black polo…

Hi Jon, reminder: Fri 4-8 PM, Evanston. Bring the…

Hi Priya, reminder: Sun 11-3, grocery demo…

Every Thursday: open the sheet, then text each ambassador their shift, one by one.

64 texts · one by one · a whole day

01 / 03

Thursday, Oct 1. 38 shifts this weekend across four programs, and 64 people who need to show up.

Nelson

online

Message Nelson…

Messages · waiting for Nelson

Same Thursday, also ask:Who hasn't confirmed for this weekend?Who's waiting on a reply from us?Text the Evanston team the parking info

03 · Friday · The day

No clock-in at 3:45.Covered before 4.

Before

Store: your second ambassador isn't here yet?

Hi Nina, can you get to Wicker Park right now?

Hi Omar, any chance you can cover tonight? ASAP

Jess doesn't show. You find out at 4:20 when the store texts you, then you text around for someone free, send the address and fix the sheet.

found out at 4:20 PM · texting around, one by one · a late start for the client

01 / 04

Friday, Oct 2, 3:45 PM. The Wicker Park tasting starts at 4. Leo has clocked in. Jess hasn't.

Nelson

online

Message Nelson…

Shifts · waiting for Nelson

Same Friday, also ask:Who hasn't clocked in yet?Move Saturday's Evanston shift to 5 PMWho's on standby for Saturday?

04 · End of month · The money

End of month.Checked, then in QuickBooks.

Before

Oct 2 · Lincoln Park · 8 h · $400

Oct 2 · Wicker Park · 8 h · $400

Oct 2 · Evanston · 8 h · $400

+ 27 rows

Export the shifts, sort by billing name, rebuild the invoice in Excel, check every split by hand, then key it into QuickBooks.

30 lines · 2 payers · checked by hand

01 / 04

Monday, Nov 2. October is done: thirty tastings to bill, split between the brand and its distributor.

Nelson

online

Message Nelson…

Billing · waiting for Nelson

Same end of month, also ask:Send Midline their invoiceCompare October to SeptemberWhich clients haven't been billed for October?

He speaks up first.

He watches your inbox, your contracts, your shifts and your invoices, and comes to you with the fix ready.

  1. NelsonMon 8:02 AM

    Kestrel Row emailed two more Saturdays in November. The program is updated and ready to open.

    Open Tier 1
  2. NelsonTue 10:15 AM

    3 contracts for Saturday's Evanston team are still unsigned. I've reminded them and I'll tell you at 6 PM if any are left.

  3. NelsonWed 9:30 AM

    Maria's BASSET certificate expires Friday, before her Saturday tasting. I've asked her for the new one.

  4. NelsonThu 11:00 AM

    Wicker Park on Saturday is one short. Tier 2 opens at noon, or I can staff Jon now.

    Staff Jon
  5. NelsonThu 4:40 PM

    Dev has waited 3 hours for an answer about parking at Evanston.

    Draft a reply
  6. NelsonMon 9:00 AM

    Kestrel Row's September invoice is 15 days late. The reminder email is ready.

    Send

That was four moments. Ask him about the rest.

Build

Staff

Remind

Inbox

Bill

Remember

Tap a question to see Nelson's answer.

The Staffli team sets you up. Nelson operates from day one.

Nelson FAQ

What agencies ask about Nelson.

What is Nelson?

Nelson is your AI staffing coordinator, built into Staffli, the event staffing software. He knows what's happening across your agency and remembers what you teach him. You tell him what you need in plain English and he does the work inside your app: he builds whole programs from your clients' emails, launches waves, reminds your crew, covers call-outs and gets your invoices into QuickBooks.

Where do I talk to Nelson?

In the bubble in your back office, by voice, or from WhatsApp and Telegram. Send him a message from wherever you are, the way you'd message a coordinator, and the work happens in your app.

Can Nelson take the initiative?

Yes. Nelson spots what needs you and comes to you with the fix, ready to run. You decide what he does on his own, like covering a callout, and what waits for your go.

Can Nelson answer my emails?

Yes. He reads your inbox, sorts what matters and drafts replies in the same thread, with your signature. Nothing is sent before your go.

Does Nelson follow the same rules as my app?

Yes. Nelson works inside your app and follows your rules, your rates and your settings, with an audit trail on top. He asks when something is missing instead of guessing.

Where does my data live?

In your agency's own database, hosted in the US, the same one the rest of Staffli runs on. Nelson works on that same data, and every action he takes leaves an audit trail behind it.

What if I don't want AI?

Turn Nelson off. Staffli is a complete staffing platform on its own: shifts, waves, the branded worker app, the client portal and billing all work the same way without Nelson switched on.

Which languages does Nelson speak?

English, and the languages your team writes in. Nelson replies in the language of the message he receives, whether that's a command in the back office or an email landing in your inbox.

Contact

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